Come faccio a sapere se il mio prodotto è in garanzia?
I prodotti La Nordica-Extraflame acquistati presso i rivenditori autorizzati sono garantiti, nell’ambito della comunità europea, per un periodo di 24 mesi dalla data di acquisto. L’acquisto deve essere provato da un documento fiscalmente valido rilasciato dal rivenditore, ossia dallo scontrino fiscale o fattura, che identifichi il prodotto acquistato e la data di acquisto. Puoi consultare, e scaricare, le condizioni di garanzia sui nostri prodotti direttamente nel nostro sito web.
Who can I turn to for the maintenance of my product?
For the maintenance of La Nordica-Extraflame products we always recommend that you rely on a qualified technician, such as our service centres. You can find the one nearest to you by clicking here.
You can download the documents for your model directly from our website by visiting the product page or the Manuals section, where you will also find the models no longer in production.
Where can I buy spare parts for my product?
Original spare parts for La Nordica-Extraflame products can be obtained from your trusted dealer and authorised service centres.
I have a problem with my product and need assistance, who can I contact?
Service on our products is offered directly by our authorised dealers or service centres. In case of need, we recommend that you first contact the retailer where you purchased your product. In case the retailer does not provide you with the information you need, you can contact one of our Service Centres near you.